I work for a company (Insomniac/EDC) that hosts a large music event every year in Orlando hosting over 60,000 people... We have used Empire the last two years to transport our VIP Guests to and from the event. Their buses were clean, drivers were professional, and the customer service was fantastic. Doing business with them was easy and timely. I can't rave enough this company. We will continue using this coach line for future years to come. I have also used Empire to transport my local staff on staff outings throughout Orlando. The driver's were excellent, friendly, and knowledgable of the area. I have utilized the 56 passenger buses as well as the Mercedes Sprinter Van. All were well maintained and clean. No complaints whatsoever, only positive things to say about their line, fleet and professionalism.
We've used Empire many times over the last few years. Whether it is 20 buses for 5 days or 2 for just a few hours, the Empire crew is always willing to go the extra mile to make sure we are taken care of. We have had some pretty crazy last minute requests and somehow Eddie and his team are able make it happen.
Convention Shuttle Operator
Empire Coach has become our first choice for buses in the Orlando Market. Eddie is always on show site to make sure his coaches arrive on time and in good condition. Let's face it.. a coach is a coach. It's the staff and the drivers of a bus company that set them apart from their competition. Eddie and his team make our job much easier and I would definitely recommend Empire coach for any convention shuttle or tour service you may have coming up.
Convention Shuttle Operator
I am so glad I picked up the phone and called Empire Coach Line for our charter bus service needs! I had the pleasure of talking to you, an HCMS alumni, and a wonderful experience with the coaches. It was such a pleasure to have knowledgeable, polite bus drivers that made our day great. They were at HCMS early and back at the correct time to pick us up. Never was there a moment of worry about giving them directions or making sure we arrived across town on time. We will definitely be using Empire again!
Fine Arts Curriculum Leader
My family and I chartered Empire Coach Line bus to travel to Detroit Mi. during the month of July. Our experience was excellent. The trip was long but pleasant. The two bus drivers were very professional,courtesy, polite and they interacted very well with us. They kept us laughing, we felt safe and protected. I was very impressed with how patient they were with our seniors. They helped them on and off the bus. Over all we were very pleased with our experience. I highly recommend this company to anyone. They are a great company and we have already shared with them that we want them for our next family reunion trip! Keep up the good work Empire!!
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