Empire Coach Line | Testimonials

Testimonials

Our Senior Class was on a tight budget for their senior trip so we did a lot of shopping for a transportation company. Empire offered the best prices so we went with them with some hesitation since we realize that the best price does not always mean the best service and quality. Saturday our driver Ralph picked us up for a full day of touring. He was WONDERFUL! Great with the students, flexible, punctual, AWESOME! We requested Ralph again for Monday. Empire rearranged some assignments so we could have Ralph again! Once again... he was flexible, punctual, and FUNNY! The kids loved him and asked to have a group photo with him! The students all yelled RALPH instead of cheese... he obviously made an impression! Saturday night, 2 hours before our scheduled pick-up we needed to change the time. I called and could not get through to dispatch but ended up speaking with a man that could not help me. He suggested I keep trying dispatch... which I did and got through within a few minutes. The dispatcher was able to change our time and was VERY pleasant! A few minutes later my phone rang and it was the gentleman I had reached earlier calling to make sure I got ahold of the dispatcher! You just don't find service like this!!! We were EXTREMELY please with Empire and would recommend them for your touring needs! Don't forget to ask for RALPH!!!! :)

Corinth HS
Senior Class



Very safe ride, driver was great, bus was cleaned daily. Never had timing problem. I will definitely use this company again and again.

Joe Pendola
NJROT





I am so glad I picked up the phone and called Empire Coach Line for our charter bus service needs! I had the pleasure of talking to you, an HCMS alumni, and a wonderful experience with the coaches. It was such a pleasure to have knowledgeable, polite bus drivers that made our day great. They were at HCMS early and back at the correct time to pick us up. Never was there a moment of worry about giving them directions or making sure we arrived across town on time. We will definitely be using Empire again!

Susan Brown
Fine Arts Curriculum Leader



Couldn't be happier! We had a great experience using their services for almost a week while catering to a client's needs. Busses were so clean and drivers simply a joy to work with. Will share be back and refer this well ran family business... Good job guys!

Vicki Ababouch
Empire Client



I am so glad I picked up the phone and called Empire Coachline!! I had the pleasure of talking to you, an HCMS alumni, and a wonderful experience with the buses. It was such a pleasure to have knowledgeable, polite bus drivers that made our day great. They were at HCMS early and back at the correct time to pick us up. Never was there a moment of worry about giving them directions or making sure we arrived across town on time. We will definitely be using Empire again!

Satisfied Customer
Empire Client